Shipping policy

Shipping Policy

At Hearth & Acres, each product is handcrafted in small batches with care.

Processing Time
Orders are typically processed within 1–3 business days.
We ship Monday to Wednesday to help prevent products from sitting in transit over the weekend.

Shipping Rates
We offer a flat rate shipping fee of $11 Australia-wide.
Free shipping is available on orders over $70.

Delivery Timeframes
Standard delivery times within Australia typically range from 3–7 business days depending on your location.

Warm Weather Notice
As our products are made with natural ingredients such as tallow, they may soften or melt in warmer temperatures.
We take care when packing your order, but cannot control conditions during transit.

Local Pickup
Local pickup may be available on request. Please contact us prior to ordering.

If you have any questions about your order, please reach out — we’re always happy to help.